Automated decisions can require safeguards

Decisions made purely by a machine, with legal or similarly significant effects, carry extra obligations.

The person can require human involvement, express a view and contest the outcome. It matters increasingly as models are used in credit, recruitment and pricing, and the difficulty is usually that the system cannot explain itself, so the human review becomes somebody confirming a number they cannot interrogate. That is not the safeguard the law intends.

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